Remember, do not click any links or download any attachments. The username and password used to access your btconnect.com mailbox are the same as you use to login in to My Account. Options HI I have had my BT connect.com email account for years. If the email address doesn't end with bt.com (our domain or subdomain), theres a good chance that its not from BT. on Then try configuring Thunderbird again with the new password. When you've done this, click, The activation link will be sent to the user's existing BT email address. To do that, follow these steps: Remove your email account in Mail. And We need the . Please note that this cannot be done in the app. When you've done this, click, They'll need to activate their new email address within 30 days. Find out how torecover your login details. Always access your online services through bookmarks or typed web addresses (URLs). Youll then need to log in at www.bt.com/login email to change your password and follow the security advice offered. These types of emails are formed of Phishing scam intended to steal . Remember to, Your contacts folder for any contacts that may have been added or deleted, For unknown email addresses created on your account, That rules haven't been set up or changed, That an auto-reply hasn't been created, changed or deleted, That auto-forwarding hasn't been set up, changed or deleted, Any alternative contact email addresses linked to your account, Your personal security details and updating them, How to create strong passwords and keep them secure. Verification emails not arriving on BT email - Microsoft Community Fix a problem Manage email account BT Premium Mail Email security Need help logging in to your BT Email? I also have my phone number on the account but I was never given that as a Verification emails not arriving on BT email Hi, @StuartHK their email spam filter is likely blocking emails from the community. 07-06-2023 These include checking; If any of your contacts have disappeared, we may be able to recover them but pleaseget in touch with usas soon as possible. If you do not already have a BT email address, you'll no longer be able to create one; this option was withdrawn on 26 th October 2022. How do I change where a passcode is sent? Scammers use messages designed to look as if they are from a genuine company to try and trick you into giving out private information like your BT ID username and password or even your bank details. Manage email account | BT Help I don't have access to And when I go to change the phone number for 30 days it also Doesn't Allow me to because I recently recovered the account. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Message 1 of 3 E-mail asking me to update my BT Mailbox Go to solution I received an e-mail at the end of July asking me to accept new Terms of Service and Privacy Policy for my e-mail account or it would be suspended on 1/8/21. Do not use any links in the email. If your email account has been compromised it can potentially be used to send spam emails or viruses to people in your address book. the account may have two steps verification enabled reasons of its username and password keep coming up. Same for me and has been happening for about 2 weeks. on Inbox full of junk? It's suddenly displaying in the FROM box my email address repeated three times, instead of my name. Select the link that says Turn on 2SV, sign in to your account again as directed, and follow the prompts to finish the process. Why cant I send emails? 2. Daft question but here goes, are you sure you set up an smtp account? 3. If possible can you get them to add no-reply@community-mail.bt.com to their safe senders list if their email provider has this facility? And then Connect I have had my BT connect.com email account for years. How do I access email settings for BT mail viahttps://email.bt.com/mail- ie via my account online? The most common cause No one wants to hear this, but by far the most common cause is excruciatingly simple: you entered your password incorrectly. We recommend you activate BT Web Protect - our new security product that'll help protect you from viruses, scams and phishing attacks by warning you if you're about to visit a potentially harmful website. Remember that removing or deleting btconnect.com from your email client could cause your data to be lost, which might not be recoverable so we recommend to disable from within the email client. What is a phishing scam? Why? I am using the below IMAP settings as per the BT website. @StuartHK no problem, if adding the email to the safe sender's list doesn't work I can verify the username. When you opt in to two-step authentication, a passcode will be sent to you via text or email each time you log into your online BT Identity. I can't change any of his info because it's asking me to verify with a old phone number. email credentials - BT Community So we've protected it immediately by preventing all access. I have received an email from Bt asking me to confirm my personal details for updating Broadband. Learn more Forgotten your login details? Keeping myself protected 5. When an email address is given to another person, before they can start using it, they'll need to activate it. You're using a VPN, or you are trying to access your BT Identity from a different location than usual. on The email client downloads messages from an email server and uploads messages to be sent. Check the email against the points below. I would like to request your help with a current project. Find out more about BT Tech Experts> (opens a new window). Sign in. Email Verification for BT Email Account - Microsoft Community Announcements, Guides & Community Updates. At outlook.office.com (this is browser-based access). If you change your email address and/or mobile number, it is important that you update your two-step authentication information so that you can access the passcode. I have received an email from Bt asking me to confirm my personal It's not possible to delay this, we need to make sure that all users are notified and have basic authentication switched off before Microsoft closes its security improvement window. Let's have this matter isolated and address it as soon as possible. It's important to do this before changing your password. What do I do? Announcements, Guides & Community Updates. Anyone know whats stopping the verification email? You will then receive a text and an email confirming that two-step authentication has been successfully set up. Just follow the steps and, when prompted, change your password. Solved: Email Identity - BT Community Don't scoff, and don't assume this can't happen to you. What does this mean. Just follow the steps and, when prompted, change your password. If you're unsure about any email purporting to be from BT, delete it and log on to your account by typing the web address (www.bt.com/mybt) into your browser. If you're unable to access your BT Connect email account via your PC and are being prompted to use Outlook, try the following steps: Verify your email settings.Check for server issues on the BT Service Status page.Clear cache and cookies, then restart your browser.Disable browser extensions temporarily.Try accessing your email account using a different browser.Reset your password.Contact BT Support for further assistance.BT Connect email should not require a subscription to Outlook specifically, but contacting BT Support will provide the most accurate information and help in resolving the issue. Error message Two-step authentication | BT Help I thought it looked a little suspicious so ignored it and my account wasn't suspended. @Les-Gibson You are totally confusing SMTP with IMAP. If you didn't provide a contact address, you'll need to share this link with them so they can activate their new email address within 30 days. I can receive emails to my btinternet.com account but cannot send any. To see if your account is verified, sign into your Google Account. Open the email and find the verification code. 9h49. Go to solution Just a quick question for whoever can answer it. As part of the activation process, if they don't already have one, they'll need to create aBT IDand provide some security details. If you use webmail or the BT Email app, you will get an error message telling you that we have prevented access to your account. on 29-08-2022 Created on May 16, 2017 Email Verification for BT Email Account I am attempting to set up a new Microsoft account for my daughter which will be using a btinternet.com account. Your email provider can help you verify your email settings and make sure you're using the correct password for the Mail app. His Computer recently got bit locked. Keep me signed in Help > Create new Email address > No, this is not changing, so you'll be able to continue to access your email this way. WebMail. This is so you can log into My BT to manage your account. Solved: Account verification email - BT Community Next we'll ask you to provide us with some security information, including a password, your own security validation question and your contact details. It: Not to mention signing in is really simple, and many common devices will remember your login details and sign in for you. on Twice now a friend of mine has tried to register an account on here and the verification email has not turned up, even though it has been sent several times. 10h02, on An email client is, in simplest terms, a computer program used to read and send emails. If you've received a phishing email trying to trick you into giving out personal information, so have millions of others. SelectEdit two-step authentication settings. OK, I think I've managed to fix it by disabling the Gmail app, which reverts it back to default settings, then re-enabling the app and simply setting the email account (s) up again. It was my original default BT Internet email account and used very little. 08-06-2023 Verify your account - Google Account Help However, the verification email sent by Microsoft has not arrived.