To check which version of macOS is currently installed on the Mac, click on the Apple logo on the Menu Bar (generally at the top left corner) and select About This Mac. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. If you wish to create a new backup, click on Open Time Machine and follow the on-screen instructions to create a backup. now everything works fine again. If you face this error while trying to factory reset, you have come to the right place! Step 3. Posted on 11-03-2021 08:56 PM Jamf Pro 10.33 includes a new setting to allow/deny Erase All Content and Settings. Erases your content and settings, and any apps that you installed. If you have an outdated macOS version or own an incompatible device, you will never use this tool to factory reset your MacBook Pro or Air. In other words, if you receive the error "Erase assistant is not supported on this Mac" on Ventura, it usually means that your Mac doesn't have the needed Apple Silicon or T2 chip. If it's the latter, it's obvious that you can't factory reset your Mac with Erase Assistant and need to do it from macOS Recovery as guided above. Follow the steps to factory reset MacBook Big Sur without Erase Assistant: 2. Your MacBook will reset entirely after hitting the button with red words. You can make a backup with Time Machine or an external storage device or skip this step. Open the System Settings app on your Mac Choose General from the left sidebar Now click Transfer or Reset > Erase All Contents and Settings Enter your password if required, then follow the. When you do that, youll return to the Recovery app inside macOS Recovery. FAQs about the 'Erase assistant is not supported on this Mac' error, Back up everything on your Mac with Time Machine, Press Command + Space, and type "system information.". To access the Erase Assistant utility, follow these steps. Share the information to benefit more people. 1-800-MY-APPLE, or, Erase your Mac and reset it to factory settings, Sales and The steps are shown below: Step 1. To confirm whether your Mac has Apple Silicon (M1 & M2) orT2 chip, follow the steps below: If the information doesn't say "Apple T2 Security Chip," "Apple M1 Chip" or "Apple M2 Chip," your Mac can't use Erase Assistant. So heres a tip for you: Download CleanMyMac to quickly solve some of the issues mentioned in this article. In other words, if you obtain this "Erase Assistant is not supported on this Mac" error on macOS Monterey or Ventura, the system doesn't have the required T2 or Apple Silicon chip. Turn on your Mac and continue to press and hold the power button until you see the startup options window. This tool simplifies resetting your Mac to its factory settings and erasing all data before reinstalling macOS with just one click. Apple may provide or recommend responses as a possible solution based on the information There's no way back once you erase your Mac with Erase Assistant, so backup your data and settings now using Time Machine or another backup tool. Under that setting, you will see "Erase All Content and Settings.". After these steps, your Mac will restart and display a black screen. You will have to use Disk Utility to erase all contents and settings on your Mac. After your Mac activates, click Exit to Recovery Utilities. When the erase process completes, click on Done and then close the Disk Utility by pressing Command () and Q keys on your keyboard or by going to Disk Utility > Quit Disk Utility from the menu bar at the top. When you do that, the Recovery tool should start installing a fresh copy of the existing macOS version available on your device. If your Mac doesn't meet the hardware or software requirements, you won't be able to use Erase Assistant. If you previously used Disk Utility to addvolumes to your startup disk, select each additional internal volume in the sidebar, then click the delete volume () button in the toolbar to delete that volume. Your Mac runs macOS Monterey (or Ventura) or a later version. If you want to delete specific files rather than wipe your whole Mac securely, youll need to use specialist software. In that case, we recommend updating your device to macOS Monterey or a subsequent version. To boot your Mac into macOS Recovery, you need to power it off. Step 2. Erases all volumes (not just the volume you're on). MacBook Air (Retina, 13-inch, 2018, 2019, 2020). document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This site uses Akismet to reduce spam. What are some alternative methods to erase or clear data on a Mac if Erase Assistant is not available? Your Mac will restart. No. Consequently, your device inherently supports Erase Assistant. The feature is available as an app as well as an option inside macOS System Settings or Preferences. ?Strong enough to assist you in securely recovering data from plenty of devices and support. Especially from the provided link regarding Apple Silicon Computers, There s a major difference between Owner and Admin account that does crop up, Below link will provide additional insights about the Difference between Admin Accounts and Owner Accounts, https://eclecticlight.co/2021/07/18/last-week-on-my-mac-the-perils-of-m1-ownership/, Jun 26, 2023 4:57 AM in response to cyb4rtr0n1x. Save my name, email, and website in this browser for the next time I comment. On macOS Ventura, you can access the Erase Assistant by first opening the System Settings app on your Mac. Erase Assistant (Erase All Content and Settings) is only available on Apple Silicon and Intel-based Macs with the Apple T2 security chip running on macOS Monterey or later. Fix 1: Make sure you're using a supported macOS device The Erase Assistant is one of the newer features to come to a Mac which helps users erase their Mac without going to macOS Recovery. Enter your. You may avail of the Erase Assistant on your Mac, provided you meet the following criteria: If you are unsure whether your Intel Mac includes a T2 security chip, the following list of Intel-powered Macs is compatible with Erase Assistant: If your Mac fails to meet these requirements, using Erase Assistant to erase its contents becomes unfeasible. Step 4. Your email address will not be published. Theres no way back once you erase your Mac with Erase Assistant, so backup your data and settings now using Time Machine or another backup tool. If you open System Preferences but find "Erase All Content and Settings" not there, it signifies that your Mac is either running a macOS earlier than Monterey or doesn't have the required chip. To ensure that your MacBook has a T2 or M1 & M2 chip, these are the leading steps to check: Step 1. 1-800-MY-APPLE, or, Erase your Mac and reset it to factory settings - Apple Support (CA), Sales and The 1 Admin Account was also the Original Account that was used to setup this computer as Brand New and Out of the Box, It worked fine on this machine when prepping the machine for a Trade In with Apple. The cookies is used to store the user consent for the cookies in the category "Necessary". Barney-15E, User profile for user: In the window that appears, you should be able to see the macOS version name at the top of the Overview screen. Instead, youll have to boot your Mac in macOS Recovery and wipe your device cone tens using the Disk Utility tool thats available only on the Recovery screen. This cookie is set by GDPR Cookie Consent plugin. Hit the "Continue" button after entering the password. You can access the Erase Assistant on your Mac as long as you fulfill the following requirements: Related: Top 2 Ways to Lock Photos on Mac. You may be asked to select a volume on the next screen. If you have lost data while fixing this error, download EaseUS Data Recovery Wizard for Mac to obtain data quickly. If your Mac cannot fulfill the software or hardware needs, you can't use Erase Assistant tool. Inside the startup options window, click on Options and then select Continue. How to find Erase All Content and Settings on macOS Monterey? You should now wait a few minutes for your Mac to completely power off. ?Handles a variety of file formats, including FAT (FAT16, FAT32), APFS, HFS+, HFS X, exFAT, NTFS, and others. The Erase Assistant is one of the new features coming to Mac that helps users wipe data from Mac without going to macOS recovery. This error indicates that the Erase Assistant feature is incompatible with your Mac. You should know that there is no Erase Assistant on macOS Big Sur. Thats all you need to know about fixing the Erase Assistant Not Supported on This Mac error on macOS. Apr 2, 2023 2:09 PM in response to 87jgl123, Apr 2, 2023 2:14 PM in response to 87jgl123, Follow the instructions in this Apple document: What to do before you sell, give away, or trade in your Mac - Apple Support, Erase assistant is not supported on this machine. Jun 29, 2023 1:20 AM in response to cyb4rtr0n1x, At least it is now working without a visit to the Genius Bar, Jun 29, 2023 5:25 AM in response to P. Phillips. Step 7. Step 2. Can I recover data after using the Erase Assistant on Mac? Your email address will not be published. Hit the "Restart" button, adjust the settings, and start using your MacBook. Hopefully, this article has demonstrated the possible ways to fix this error and how to utilize Erase Assistant. or other backup methods to back up your data. Related: 9 Ways to Connect an iPhone to a MacBook Without USB. The tool helps you securely erase all of your Macs settings, data and apps without uninstalling your current macOS. Use the Wi-Fi menu. Erase Assistant only works on Macs with Apple Silicon or Intel Macs with the T2 security chip. You can find the instructions for your Mac with Apple silicon. Having spent some years coding applications for macOS, weve created a tool that everybody can use. Now, click on Erase Volume Group to remove all of the data inside your Mac and create a new Macintosh HD volume. There have been several reports from users who encountered the error message, Erase Assistant is not supported on this Mac. Those users were trying to use the Erase Assistant as a prelude to restarting or factory resetting their Mac. To get into macOS Recovery on Apple silicon Macs, press and hold the power button on your Mac. Once you enter the account password, click on Continue to proceed. Click the data to preview, and click the "Recover" button to have them back. You can now follow the interactions from the next section to proceed with the factory reset. The Erase Assistant is one of the newer features to come to a Mac which helps users erase their Mac without going to macOS Recovery. Now, click on Install on this screen. You have entered an incorrect email address! This cookie is set by GDPR Cookie Consent plugin. What to do if you get 'Erase assistant is not supported on this Mac'? You need to open the Apple menu > System Settings > General > Transfer or Reset to locate Erase Assistant. Copyright 2023 iBoysoft. (You may need to scroll down.) If your Mac is running macOS Monterey or earlier, this will be located in System Preferences. Step 8. Before you enter the procedures, make sure your Mac is working correctly. Than type 'installassistservice.exe' into search box. provided; every potential issue may involve several factors not detailed in the conversations To upgrade SupportAssist from an older version, Tech support should not uninstall and install SupportAssist rather they install . P. Phillips, call Regrettably, there exists yet to be a solution to rectify this error. Step 2. Another reason to use Erase Assistant is to wipe your Mac before reinstalling the macOS again. To update your macOS version, go to System Preferences > Software Update. The new erase process in macOS Monterey handles everything to fully wipe your MacBook - erase all settings, media, apps, and data for all accounts and volumes on the drive, including iCloud, Apple ID, Touch ID fingerprints, Bluetooth devices, Apple Wallet, and etc., but . Following in the footsteps of the iPhone and iPad, Apple silicon Macs and Intel Macs with a T2 security chip (2017-2020 models) now have an "Erase All Content and Settings" option available in. After that, select System Preferences. When the macOS Utilities screen appears, choose Disk Utility. Impact: Processing web content may lead to arbitrary code execution. To do that, select Disk Utility from the Recovery app and then click on Continue at the bottom right corner of the window. Back up the important files on your Mac. Managing and maintaining your Mac can be frustrating when confronted with errors. When you do, it turns out that it makes wiping your Mac before selling it or giving it away really easy. candan2022. See the section at the end of the "Related Article" linked above. 308, 3/F, Unit 1, Building 6, No. You can download CleanMyMac X here and try it for yourself. P. Phillips, User profile for user: Your built-in startup disk should be the first item listed in the Disk Utility sidebar. Could that have been turned off? Instead, you'll need to boot into Recovery Mode to erase or reset your Mac. This update fixes a webkit issue. Choose "Authorisations". You can do it by clicking the Apple logo from the menu bar, which is located at the top left side of your Mac. Try to locate program, to which the process installassistservice.exe belongs. Instead: macOS 13.3. All forum topics; Previous Topic; Next Topic; Replies (3) cameronredux. Jun 26, 2023 4:07 AM in response to cyb4rtr0n1x. own MacBook Pro 2017 models running macOS Ventura, use Boot Camp to remove Windows and its partition, different ways to reset a Mac based on its macOS and model, How to prepare your Mac for macOS Ventura. Instead, you'll need to boot into Recovery Mode to erase or reset your Mac. This article will delve into the potential causes underlying the Erase Assistant is not Supported on This Mac error and present you with effective troubleshooting techniques to resolve it. On opening it in a new window, select the hard drive you want to extend and right-click on it to choose the "Extend Volume" option. If you've ever erased all content and settings on your iPhone, you have met Erase Assistant's iOS version. This tool helps you recover every type of data and facilitates the data retrieval process in several aspects: Download this professional tool today to recover files after factory reset Mac using the Erase Assistant! It's named Macintosh HD, unless you changed its name. User profile for user: Wait until the progress bar finishes. I get this message when I attempt to reset my Mac "Erase Assistant is not supported on this Mac", iMac 21.5, Go to System Settings > General. So I suspect it will be Facebook that has to make a change, not Apple. If you need help,pleasecontact Apple Support. any proposed solutions on the community forums. Select Erase with the disk highlighted. But don't worry! Step 1. All postings and use of the content on this site are subject to the. Select Options, then click Continue. She is also a medical writer and a ghostwriter for various publications. Refunds, This site contains user submitted content, comments and opinions and is for informational purposes
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