wamdefaultset : error and azureadprt : nowamdefaultset : error and azureadprt : no

+----------------------------------------------------------------------+, +----------------------------------------------------------------------+ Thank you. Now, its up to each organization to make arrangements to use either custom image to bring their Windows Autopilot devices to the latest patching level with Nov LCU. More details on Azure status for the device (hate the fact I can't paste a screenshot yet..) : The machine's entry lacks the 'registered' date and 'activity' date. He is a Solution Architect in enterprise client management with over 17 years of experience (calculation done in 2018). For more information, please see our Your daily dose of tech news, in brief. Happy Friday! Now i'm not sure if it's more secure an reliable to require the device to be compliant only or require the device to be hybrid joined only or both ? If the issue persists, you may need to check the event logs on the affected devices for any related errors or warnings. Following the steps, you can build and deploy a new Windows 2019 Data Center VM with Login with AAD credentials enabled and grant a user for Virtual Machine Administrator Login but you will not be able to login as that user. Verify that sync works across multiple machines by making some changes on the original machine, such as moving the taskbar to the right or top side of the screen. The answer is YES. Also.. +----------------------------------------------------------------------+, +----------------------------------------------------------------------+ This KB5006738 update comes with a fix for Primary Refresh Token (PRT) and Internet Printing Protocol (IPP). Their ultimate solution was this which works but I didn't really like it much: However this left us with 1 azure AD device registered to the user, and a duplicate device which was enrolled in Intune. Perfomred below steps and issue reimains same. Didn't find what you were looking for? You can do this by opening the Services console (services.msc) and looking for the "Workstation" service. On the Server there is an Office 365 MSO (16..11425.20242) installed. Most devices in our network have enrolled successfully. I will check the workstation setup, we do have smb port blocked going outbound (outlook vulnerability) but this has hasn't stopped other machines. I was trying to be fancy and using winRM to run the commands remotely. . Intune support? +----------------------------------------------------------------------+. Thank you very much for sharing this solution. The devices do say registered at whatever time. By clicking Sign up for GitHub, you agree to our terms of service and This indicate a problem with Primary Refresh Token. Support didn't really have anything to tell em that I hadn't already tried. Preliminary steps for troubleshooting Before you start troubleshooting, verify that the user and device have been configured properly, and that all the requirements of Enterprise State Roaming are met by the device and the user. I have a device that is not joined to either domain, however, I want it joined to AAD and be able to access resource on my on-premise AD domain, hence, I have been working on deploying "Hybrid AD Join", assuming this was the correct approach, however, it . How would you get a medieval economy to accept fiat currency? HKLM\SOFTWARE\MICROSOFT\enrollments. Required fields are marked *. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. using the Shift-0 key combination.Fixed an issue that sometimes causes the lock screen to appear black if you enable slideshow.Fixed a reliability issue with LogonUI.exe, which affects the rendering of the network status text on the credentials screen.Fixed an issue that causes Server Message Block (SMB) Query Directory Requests to fail when the buffer size is large. Windows 10 version 1803 or later. However, it could be multiple other configurations. Some you can't delete so you can leave them. Reddit, Inc. 2023. Findings: But, I can see tenent ID details for dsregcmd /sttaus, Logon failure. You want to see both answered with YES. I want to use this mechanism for the PCs that are joined the ADDS that is not synchronized to Azure AD. The device is Hybrid joinded i check that with dsregcmd /status, +----------------------------------------------------------------------+| Device State |+----------------------------------------------------------------------+ AzureAdJoined : YES EnterpriseJoined : NO DomainJoined : YES DomainName : DOMAIN, +----------------------------------------------------------------------+| User State |+----------------------------------------------------------------------+ NgcSet : NO WorkplaceJoined : YES WorkAccountCount : 1 WamDefaultSet : NO. One thing I am noticing is the "executing account" in the Diagnostics section is the computer, not the user. +----------------------------------------------------------------------+ +----------------------------------------------------------------------+, +----------------------------------------------------------------------+ Using automatic time may override the other Date, Time, and Region settings and cause those settings not to sync. Go Pros and cons of "anything-can-happen" UB versus allowing particular deviations from sequential progran execution. Fixed a memory leak issue in lsass.exe on domain controllers in the forest root domain when you have multiple forests and multiple domains in each forest. If recovery steps for AADJ and WPJ fails, then I look at trusted sites and intranet sites. After boot and user logon, I've got WAMdefaultSet YES, AzureADPrt YES, IsDeviceJoined YES and IsUserAzureAD YES. We are attmepting to hybrid join machines to Azure, and then auto enroll in intune via GPO. If the values are NO, it could be due to: This is going to be a long one but it is a story that needs to be told, if only to remind people that IT is as much about relationships as it is about technology.About seven or eight years ago, maybe longer, I was working for the "Orange and Black" com E-mail Address Structure - Obscuring Identity and Not Mucking Up SSO. First I look at AAD logs located at "Applications and Services Logs\Microsoft\Windows\AAD" in Event Viewer. WAMdefaultSet YES I think I am rather confused over the differences between "Hybrid Azure AD Joined" and Azure AD Joined" devices. To solve the AzureRMS issue, proceed with the steps listed in KB3193791. I think I solved it connecting via VPN before logon. If WamDefaultSet : ERROR and / or AzureAdPrt : NO are found, these would indicate an issue on Azure's end. If you don't use WPAD, but your organization requires access to the internet via an outbound proxy, then use WinHTTP cmdlet to set proxy for device manually. for your information when i select Require device to be marked as compliant as a condition ( only ) it works perfectly fine, but i want to allow access to only hybrid joined devices. For example, silent activation won't work if mex URL(or equivalent for other IDPs) don't have necessary WindowsTransport token service and binding available. In some cases, running dsregcmd.exe /leave in an elevated command prompt window, rebooting, and trying registration again may help with this issue. My scenario was a little different, as my WamDefaultSet was NO, instead of ERROR. Use that to investigate the problem. To see all available qualifiers, see our documentation. If WamDefaultSet : ERROR and / or AzureAdPrt : NO are found, these would indicate an issue on Azure's end. https://1drv.ms/u/s!AkyTjQ17vtfagYkZ6VJzPg78e3o7PQ. We are currently investigating and will update you shortly. (c) 2020 Microsoft Corporation. It has "Enabled : Yes" and "Join type : Hybrid Azure AD joined" We sometme have an issue with users where the signin logs show that they have in incompliant device which causing issue with logging in applications because of the conditional access policies. Type in the error code. reboot the laptop again remove the user's workplace account from the laptop, sign out of Office admin CMD prompt: dsregcmd /leave resync AD, while you're doing that, reboot the laptop ensure device is back in azure ad, the log in as the user wait for it to register (if you have the policy set to do so) or admin CMD promt: dsregcmd /join I will provide you some troubleshooting guidance here. Use that to investigate the problem. I think I originally had 'user' and it wasn't' working. More info about Internet Explorer and Microsoft Edge, https://learn.microsoft.com/en-us/azure/active-directory/devices/troubleshoot-hybrid-join-windows-current#step-3-find-the-phase-in-which-join-failed-and-the-errorcode. Connect and share knowledge within a single location that is structured and easy to search. His main focus is on Device Management technologies like SCCM 2012, Current Branch, and Intune. WamDefaultSet : YES and AzureADPrt : YES. ", "MDM Session: OMA-DM server message received and parsed successfully. Now the device cannot log into Microsoft services and can no longer either enroll into Intune or show in the devices list in Azure AD. If WamDefaultSet : ERROR and / or AzureAdPrt : NO are found, these would indicate an issue on Azures end. On a Windows 10 machines, open CMD then run "dsregcmd /status". Ensure that you sign in and sign out using the Windows Hello for Business PIN or complete Multifactor Authentication while accessing other Azure services like Microsoft 365. 1 out of 200 users on my company is having trouble enrolling to Intune. The "Registration Type" field denotes the type of join that's done. What's it called when multiple concepts are combined into a single problem? Lets discuss the Fix Azure AD PRT Primary Refresh Token issue with Windows 10 21H2 or KB5006738. Generally, logs here will tell us if user's private cert is missing, or device join is enabled but failing. | WinHttp Default Proxy Config | To fix this or understand the cause, getting a support case opened would be good so that a support technician can take a look at your environment and help you fix it. One one laptop, it STILL hadn't appeared in Intune or as MDM managed in Azure AD Devices. If you're lucky, when you sign back in as the user, dsregcmd /status (run as the user) will now show: They are used once a month by our Board of Education to open a google drive share. This issue occurs when the credentials page for signing in to Azure Active Directory appears, and you press the Windows key five times. I have taken the device off the domain (twice) and renamed the device - still the same issue. Here's the dsregcmd /status: Microsoft Windows [Version 10.0.19042.804] | IE Proxy Config for Current User | Recommended action For advanced troubleshooting, Event Viewer can be used to find specific errors. Starting the Prompt Design Site: A New Home in our Stack Exchange Neighborhood. Interesting bit seems to be : Would anyone be able to share some wisdom with me on this? Device state This section lists the device join state parameters. We're currently piloting all of our devices to Intune via co-mgmt. There are maybe 20-30 having errors. Bonus Flashback: July 14, 1965: First Fly-By of Mars (NASAs Mariner 4) (Read more HERE.) Delete as many GUID looking keys in there as possible. Hey all,I have a weird issue that I cannot seem to get to the bottom of. I ran dsregcmd.exe to check if I obtain the PRT under the status with Azure AD registered but AzureAdPrt is always NO. I resolved it some problematic laptops with the following lengthy procedure: Open regedit as admin on the affected laptop. psexec -s -i cmd then run dsregcmd /debug /join That will give you a lot more information. Confirm behavior shows sign-in or authentication related issue and also make sure the client has a PRT and I don't see an error for WAM. More info about Internet Explorer and Microsoft Edge, Migrate Azure PowerShell from AzureRM to Az, how to get a device under the control of Azure AD. Well the whole idea was to protect our company's data from unwanted people ( Phishing), we first thought about CA by location, but it"s not an option for us anymore, as we have now few employees aborad ( which also change often their locations), so we were left with the remaining option, allow only managed devices. In Event Viewer under the SettingSync-Azure logs, the Event ID 6013 with error 80070259 is frequently seen. Any idea as to where to log a ticket? Privacy Policy. 2 8 8 comments Best Add a Comment nzubair81 4 yr. ago I don't know what the exact issue is, but I recently dealt with something similar. Go Workstation service issues sounds like it is the issue or DNS. AzureADPrt is YES for the one that works I've checked the Syncronization Service Manager on the Azure Sync server to see if I can identify any sync errors, or even info on successful syncs. Run dsregcmd /status on the affected machine as the logged in user (and not a System or admin account). As I mentioned before, Microsoft fixed this issue with Windows 10 21H2 version, and this fix is backported with the November LCU patch KB5006738. On other machines that also do not have TPM the PRT seems fine and the device is automatically registered. to your account. If the device is not registered, you may need to check your Azure AD Connect settings or verify that the device is properly syncing to Azure AD. Conditional Access policy requires a domain joined device, and the device is not domain joined. Office365 Shell WCSS-Client ) but a failure from Outllok client ( Office 365 ) with an error ( Thanks for the reply. By the way my colleague is also set to EnterprisePRT NO and her Teams and Outlook works fine! In this situation, the PCs is not joined but registered in Azure AD. is there a public url for this? The result for dsregcm /status is: Above example tells me the client is in Hybrid Azure AD, DJ++, or DJPP configuration, regardless if it's intentional. DNS is pointing to DC. Somewhere around 5%-10% of users will log into a PVS 1912Cu3 windows 10 desktop which has been AAD hybrid-joined, they will be able to use Office and Teams desktop apps, but they are lacking the Primary Refresh Token (azureADPRT= NO in dsregcmd /status). IsUserAzureAD YES. Can we get PRT(Primary Refresh Token) with Azure AD registered not Joined? Hey @csando - yesterday I did only this I have some virtual machines in a lab environment running Windows 10 Enterprise Evaluation 1909 that are Hybrid Azure AD joined. It is required for docs.microsoft.com GitHub issue linking. Other troubleshooting steps may include retrying autoregistration by signing out and back in, or launching the task in Task Scheduler. Is it causing a delay in completing the enrollment? These devices are having trouble showing up in Intune. These fields indicate whether the user has successfully authenticated to Azure AD when signing in to the device. Get public scripts here: Superb. +----------------------------------------------------------------------+ This issue with Window Autopilot will also get resolved with Windows 10 21H2 version or the November LCU patch KB5006738. Logout from administrator account. To learn how to migrate to the Az PowerShell module, see Migrate Azure PowerShell from AzureRM to Az. Verify that the devices are correctly joined to Azure AD. Hence I would request you to create a support ticket with Azure AD support, so that they can get on call and help you further. Azure Virtual Desktop End-User Experience Journey with Intune Management, Windows 10 Version Numbers Build Numbers Major Minor Build Rev. Microsoft provided the follow steps to get more detailed information. Error cases Microsoft Teams Microsoft Edge & OneDrive for Business error cases Additional terms Service connection points Primary Refresh Token (PRT) Computer Accounts and Certificates Setup Hybrid Azure AD Join Requirements Unsupported scenarios Configure Azure AD Connect Checking the configuration Active Directory Controller Windows Worker Find zip logs under%SYSTEMDRIVE%\TraceDJPP\* for analysis. +----------------------------------------------------------------------+. Under certain conditions, Enterprise State Roaming can fail to sync data if Azure AD Multifactor Authentication is configured. Most often user gets into this configuration because after initial setup of Office, user left the checkbox for "Allow organization to manage my device" and clicked next, instead of unchecking box and clicking "This app only" link(tiny, on the lower left corner). | Ngc Prerequisite Check | Logout from administrator account. WAM isn't it. The dsregcmd /status utility must be run as a domain user account. I tried with 2 user accounts and a test account, which I know to be free of this problem - but on this particular machine, the problem still occurs (so I don't think the problem is related to user's account). Incorrect compliancy issue. Restart the device and have the user login. If the values are NO, it could be due to: This resolve a lot of "Account needs attention" type messages and connecting services in Account section of File tab in Office applications. Big facepalm.I forgot to include the a CNAME record on one of our domain registrars. If no errors from Cloud AP plug in are found corresponding You must be signing in with the same account on both PCs for sync to work as Enterprise State Roaming is tied to the user account and not the machine account. Another option is to start using the Windows 10 21H2 version of the image once its available in Azure Image Gallery for Azure Virtual Desktop. All rights reserved. Welcome to the Snap! Currently we have 15 iPads that are aging out. We are attmepting to hybrid join machines to Azure, and then auto enroll in intune via GPO. On devices that are Hybrid Azure AD joined, the main artifact of authentication is the PRT (Primary Refresh Token). This KB5006738 update comes with a fix for Primary Refresh Token (PRT) and Internet Printing Protocol (IPP). Lastly, there's also my earlier post on some notes about Azure AD. using psexec launch a command prompt as SYSTEM. Also looking for the best place to log a ticket for this. Now I know, in order to facilitate the new token broker authentication workflow to do cool things like SSO or CA, the application needs a PRT. These kiosks might sometimes fail to restart Microsoft Edge if users close the browser window.Fixed an issue in which the use of App-V intermittently causes black screens to appear when signing in on the credentials page. I've typically used the user mod so I set it back to that. All rights reserved. Bad storage key in the TPM associated with the device upon registration (check the KeySignTest while running elevated). to http://errors. This is the same for all devices having this issue. Devices that are domain-joined won't experience sync for the setting Date, Time, and Region: automatic time. Continue to join the device to Azure Active Directory and complete the flow. Ex: Network error in the above case. If the computer objects belong to specific organizational units (OUs), configure the OUs to sync in Azure AD Connect. Windows Autopilot Hybrid Azure AD join scenario also faces the same issue with user-based policies and Enrollment status page failures because of Windows 10 client issue with Azure AD primary refresh token (PRT). The device must be restarted and the user must sign in again to access Enterprise State Roaming features. These fields indicate whether the user has successfully authenticated to Azure AD when signing in to the device. The reason why AzureAdPrt is always NO seems to be a limitation of dsregcmd.exe command. In the eventviewer of one of the clients (under Application and service logs > Microsoft > Windows > DeviceManagement-Enterprise-Diagnostics-Provider > Admin) I do see the following error every few minutes: MDM ConfigurationManager: Command failure status. Try this: 1.Log in as problematic user and run as user command in powershell : dsregcmd /status if in User State section is error , logout from user and do next step. In Event Viewer under the AAD/Operational logs, this error may be seen with Event 1104: AAD Cloud AP plugin call Get token returned error: 0xC000005F. Always DNS ha! WamDefaultSet: Error in Dsregcmd /status, The solution was to delete the user profile and recreate it losing all user and programs customizations, Your solution works perfectly, it allows to recover quickly the user session and the possibility of recreating a professional or school profile without losing any user and programs settings. This worked for us aswell , however it will be extremely uncomfortable to do in our azure vdi environment So if it doesn't appear right away, have some patience before doing more troubleshooting. I didn't left and/or joined via dsregcmd. OAuth response error: invalid_request Login to computer not recognized as Azure AD login - Windows Enterprise upgrade problem, User has logged on with AAD credentials: No", AzureAdPrt is NO. Now I'm just hoping for your Post's last part is as correct as the rest of it: This worked for us aswell , however it will be extremely uncomfortable to do in our azure vdi environment Troubleshooting hybrid Azure Active Directory joined devices, articles/active-directory/devices/troubleshoot-hybrid-join-windows-current.md, https://docs.microsoft.com/en-us/azure/active-directory/devices/enterprise-state-roaming-troubleshooting#verify-the-device-registration-status, Version Independent ID: e249cc9d-2120-8868-dbca-bc3b85f38b4b, remove the user's workplace account from the laptop, sign out of Office, resync AD, while you're doing that, reboot the laptop, ensure device is back in azure ad, the log in as the user, wait for it to register (if you have the policy set to do so) or admin CMD promt: dsregcmd /join, ensure it is listed as registered in Azure AD now, sign the user back into the workplace account either through the account menu or through an office app like Excel. Are you facing issues with Intune-managed AVD or Windows 365 Cloud PCs during the enrollment phase? To subscribe to this RSS feed, copy and paste this URL into your RSS reader. The events can be found under Event Viewer > Applications and Services Logs > Microsoft > Windows > SettingSync-Azure and for identity-related issues with sync Applications and Services Logs > Microsoft > Windows > AAD. "Pick an account" dialog is appeared when the user try to sign in at the first time after the user signed out intentionally. In abovedsregcmd /status outputAzureAdPrt is NO. 2.Log as administrator , gop to c:\Users folder and change name profile of problematic user example kbjohny.b -> kbjohny.b_old . However the device, which was already in Azure AD as Hybrid Azure AD join type, got DELETED. On the surface all works fine. Error: 0xCAA500CE User requested add account. After MS call, i tried to resolve the issue myself as they pointed me to the right direction, and i could resolve the problem in part. Watch the change propagate to the second machine within five minutes. I appreciate your thoughts on this matter. Logout from administrator account. If the current user is signed-in to the device with an Azure AD user account, the default single-sign-in account will be their Azure AD user account. However, if you are not able to figure out the issue using that you may need to raise an Azure Support Ticket with the collected logs. C:\WINDOWS\system32>. It also has a dollar sign at the end of the device's name for some reason (the actual machine's name doesn't have that, both locally and in onprem AD) Type in the error code. Check the GPO settings for MDM enrollment and device registration, and make sure that they are correctly configured. Microsoft released Windows 10 Build 19044.1320 (21H2). Making statements based on opinion; back them up with references or personal experience. Going to contact support for this one. Go to Settings > Accounts > Sync Your Settings and confirm that sync and the individual settings are on, and that the top of the settings page indicates that you're syncing with your work account. Perform the steps to reproduce the issue, c. Stop running the logging script by executing. Fortunately, having a very general understanding of types of client configurations available along with basic understanding that it's token operation that allows for consistent user experience and client application state will help not only here, but also moving forward as I'm sure there will be more types of client configuration as more companies adopt cloud services and have to configure clients to access those services. It can be used for SSO cookie, share SSO state(MFA too), or give access token on behalf of apps. AzureAdPrt : NO AzureAdPrtAuthority : <would be blank since PRT:NO, when successful it's populated> WamDefaultSet : NO First I look at AAD logs located at "Applications and Services Logs\Microsoft\Windows\AAD" in Event Viewer. This article provides information on how to troubleshoot and diagnose issues with Enterprise State Roaming, and provides a list of known issues. Most computers worked fine, but a few just didnt work and upgrade as they should have. If I remember well, I was not logged in Office apps and in Settings - Accounts there was only local AD joined. Run this command on working as well on non-working device and verify both settings must match: You can also import the settings from the Internet Settings Control Panel, but bear in mind the WinHTTP Services do not support the use of Scripts (like PAC or DAT files). SCCM support? It never show the status correctly whether the user obtains a PRT or not while the user's PC is "Azure AD registered". In the meantime, sometime between 12 and 24h later, it magically enrolled itself and is now happily managed by Intune without any duplicates in the Azure AD. After running dsregcmd /status 4. Microsoft released Windows 10 Build 19044.1320 (21H2). I found that the status "connected to windows" was appeared on "Pick an account" dialog if the user . Once re-enabled, restart the device and have the user login. When I log into the machine locally I do see the PRT and Wam being OK. Hmm so everything's okay then over there? When they try and visit a site configured with Azure SSO they get the dreaded . If not, then analyzing the AAD_Analytic.evtx or AAD_oper.evtx in the collected logs will help. But O365 portal is reporting that no synchronization has occurred: The directory sync service account still refers to the 2008 R2 server (CKSERV). https://1drv.ms/u/s!AkyTjQ17vtfagYkZ6VJzPg78e3o7PQ, b. Have a question about this project? In event viewer I am getting the event 360 and it contains this line : "User has logged on with AAD credentials: No" Check with your subscription administrator. Why Does Firefox Ping or Reach Out to Amazon AWS Servers in the Background? First Troubleshooting Recommendation: dsregcmd. i require the same condition for browser !!! Log in administrator and change name of problematic user back example kbjohny.b_old -> kbjohny.b. We have successfully set Hybrid Azure AD from our on premise AD to our Azure AD tenant via Intune Connector. Based on setup, previous recovery steps should do the trick. Optionally, in the portal, try having the IT Admin navigate to Azure Active Directory > Devices > Enterprise State Roaming disable and re-enable Users may sync settings and app data across devices. Error: 0xCAA90004 Getting token by refresh token failed. To do this in Windows, open the Run launcher (Win + R) and type cmd to open. I dont recommend using the Windows Autopilot Hybrid Azure AD scenario, and the best option is Azure AD joined scenario. Anyway all of sudden Teams and Outlook starting working. Fixed a Primary Refresh Token (PRT) update issue that occurs when VPN users sign in using Windows Hello for Business when the VPN connection is offline. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. Backup the keys first if you are so inclined." Why did the subject of conversation between Gingerbread Man and Lord Farquaad suddenly change? This is obtained as a result of logging in to Windows 10 with AAD credentials on AAD joined machines. The community has built customized solutions to work around the bad user experience with Primary Refresh Token issues. There is a server that makes a SFTP connection out to a government portal to transfer files for a client. The device should be configured to use the DNS server that is hosting your Active Directory domain, and it should be able to resolve the necessary DNS records for Azure AD and Intune. Recommended action In the message you will find an error code. When you contact them, include the following information: Including this information helps us solve your problem as quickly as possible.