!I captained the Lead Boat for the ALWAYS SOLD OUT Monday (and now also Wednesday) Armada to Iguana Island. Teams the Corporation could find. The Choreography, Costumes, and Lighting were beautiful.The first night, all seats were removed from the Theater and it was set up as a spacious night-club. I want to give a shoutout to Rodriguez, Daniel, Paolo, Charley and Andrea for really being standouts and helping to make the trip great! (I think Im adopting Fernando too). I always prearrange my PLS pickup with Hebert and his Taxi Service. Mitchell- thank you for the hospitality and keeping us entertained throughout the stay. The food was plain and overall not good. This extremely hard-working and busy Team manages 7 Hobie Waves, 1 Hobie GetAway, assorted double and single kayaks, Stand Up Paddleboards, and brand new lifejackets. There arent many places where we are unable to have a good time and we did here too but wow, what a shock. We sort of adopted Yann and had at least a meal a day with him (along with Bianca, Aidan, and Ben, both of whom Ill get to in a moment). Kind, helpful, and always there when you need them. Club Med Turkoise opened Saturday morning November 28 - with great excitement, better than ever, and safer than ever. Club Med Turkoise, Closed But Not Forgotten, Reopened November 28, 2020, Safer and Better Than Ever Review of Club Med Turkoise - Turks & Caicos Reviewed December 11, 2020 It really happened! This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Absolutely no service and often guests are not even acknowledged - purely transactional. If you want a casual vacation on a beautiful beach with plenty to do or just to chill, this is the property. Oh, and a cold bar drink in your hand! Has anybody gone to the all inclusive Club Med resort? Beach just fantastic ! Nic at main bar also another fantastic bartender with great personality & a gentleman who went above & beyond.. Frederique so sweet & was our waitress at the pool & was such a big help making our daughters 21st birthday so special. but hes also a smart, interesting human being; we adopted him too and dined with him almost every meal and really got to know him. I stayed for about a week at the resort and had a wonderful time. Now for my experience, the rooms were spotless thanks to the detailed and service-oriented Wendy (Assistant Housekeeping Mgr). Ive stayed at properties all along Grace Bay and even rented a private villa in Leeward. Beach is not groomed. The buffet style meals provided something for everyone. We had a balcony room which we only used twice, but was great and will definitely be the room type we select next time too. Food was better than average but not the usual excellent offering we've come to expect from ClubMed. We cant wait to come backhopefully next year! Safe deposit box Socket type A: 100-127 V USB socket Socket type B: 100-127 V Bathroom Shower Hair Dryer Magnifying mirror Amenities (shampoo, shower gel, body lotion) Services Luggage service Laundry service (extra charge) Deluxe Equipment Air conditioning Telephone Internet They says you get a king size bed but in reality its 2 twin size beds pushed together. Weve already decided that we will only ever stay here on our future visits to the island. Fernando, Aylssa, Larry, Mykeal, Charlie, Sarah, DJ TJ & Richard are some of the wonderful GOs at Club med!! Kudos to Chief of Village Francis for his outstanding team! I will be doing my tripodvisor post this weekend with more details. I often purchase my own TCI approved ALLIANZ Deluxe International Trip Protector II policy. Most importantly, the health and safety of our guests and staff is our top priority, and we are delighted to know you felt at ease with our health and hygiene protocols. The White, Rose, and Red House Wines are the same brands established January 2019 and delicious. Lots to see and do - all within walking distance. Learn everything about Club Med's safety and security measures and how we are implementing them. BEST VACATION EVER! Our G.Os go above and beyond to ensure our guests have an unforgettable stay, and we are so glad they made your trip so special. We are glad that you enjoyed the friendly G.O team and the activities at the resort. Your candid feedback is very valuable to us and we enjoyed reading your suggestions. DO NOT rely on your digital equipment/Smartphone. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. In the past, we would load each sailboat with as many passengers as possible. planning to go back in spring 2021!! We are willing to pay a premium for a great experience. We just returned last night from 8 fantastic nights/9 days at Club Med Turkoise and I can easily say it was the best vacation weve ever had! Most people seeing Grace Bay for the first time cannot believe their eyes! They always had live music and any kind of fitness program along with the water sports and the trapeze. The beach is gorgeous & the sunset is breathtaking.. snorkeling is free with the resort twice a day. Yes, Grand Turk has great snorkeling! The Wine Tasting experience with Mykael was awesome! Please see our partners for more details. Guests stood for the Circus show. Club Med has only one restaurant and one bar. They took zero responsibility in the situation. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Brie, my fellow Bay Area girl, is STRONG and really helped me conquer my fearbecause I even did the trapeze two days in a row! Everything you can possibly touch is sprayed with disinfectant continuously 24/7! They did not consider it their responsibility to inform us of the canceled flight and chose instead to leave us stranded at the airport to have us figure out and scramble to get ourselves to the resort, regardless of the stress and cost. GO team was super friendly and activities great as usual . All the other bartenders should take training from him. So, I accept the change. ChefdeVillage(s) - yes, Turkoise has two CDVs - Francis and Jose Luis are very experienced and WONDERFUL Turkoise Village General Managers. and I've never dealt with a team who is so disorganized and careless when it comes to customer service. It was perfectly situated in the middle with access to the bar and the restaurant. We celebrated our 65th and 60th birthdays and the 4th of July. Each Sailboat is carefully sanitized before departure. Review tags are currently only available for English language reviews. Thank you for sharing your review. The Club Med Team. We left the property one night to go dine at our favorite restaurant on the island, and we thought we would go back a second time, but we realized we didnt need to because we could have a beautiful high-quality, gourmet meal right on site. Hope that helps you out. Club Med Turkoise - Turks & Caicos, Grace Bay: "Can you tell me if Club Med was enforcing a new." | Check out 5 answers, plus 9,078 reviews and 10,517 candid photos Ranked #14 of 22 hotels in Grace Bay and rated 4 of 5 at Tripadvisor. Some friends and I had a day pass to club Med and had an absolute blast! Prices are the average nightly price provided by our partners and may not include all taxes and fees. (not to be confused with CDV Jose Luis). Rooms are old and tired like 80s dorm rooms with comfy beds but purely functional and most without a balcony. About 4.0 Very good 12,030 reviews #14 of 22 hotels in Grace Bay Location 4.8 Cleanliness 4.1 Service 4.2 Value 4.2 An adult-only all inclusive resort in Turks & Caicos with gorgeous award-winning beaches and thrilling watersports. Our reservations were booked last Nov. No one working at Turkoise wants to get sick from an arriving Guest and no Guests want to get sick on Holiday! Overall this was one of the best vacations and experiences of our lives. All eight sailboats had a gorgeous ride to Iguana Island. TURKOISE IS OPEN FOR BUSINESS! Club Med Turkoise - Travel Weekly The Staff works as quickly as possible to turn tables over. New laws took effect July 1 in states across the country. What to know I have to mention the music and dancing! (so far). We are incredibly happy to hear you had such a great stay at Club Med Turkoise. The food has gone 2 notches up since I was there in 2018 - quality and presentation bravo Sebastien ! PDF Turks and Caicos Turkoise - Club Med We are thrilled to know you had a wonderful stay celebrating your 5-year anniversary at Club Med Turkoise! EVERYTHING, including the storage lockers, is constantly sanitized. Chief of Village (or CDV) Francis is exemplary! Food quality and dining experience was well beyond expectations. In January I received a phone call letting me know that there was a schedule change for our JetBlue flights. It would be a bit confining.HOW I GET TO TURKOISE:I must give credit to Travel Advisor Richie and his Assistant Maidy from Richniks for their incredible Service and Patience over 35 years of my Club Med holidays. The schedule now has a overnight in NYC and BOS. Let alone 3! And I will be recommending all my friends to stay here when they visit!) Along with Francis, we were also fortunate to have a 2nd CDV who was assisting while getting ready to head to another property, Jose Luis, and a GM who is completing his CDV training program, Fernandothey were both fantastic as well! who manages Excursions & Events, Abi, who travels from property to property conducting the trainings, and Chucho in the dining room. No one mentioned this to me when I made the reservations. Much pent-up demand is expected and hoped for. Turks and Caicos Resorts All Inclusive - Club Med Our content is intended to be used for general information purposes only. Mykael is brilliant and did a great job educating us on the wines and Chef Bastians artful creations cant be missed! She was amazing and we had so much fun drinking and dancing! Good-bye (and good riddance) to massive wasteful buffets. Before I could reach for a SUP paddle, it was doused with disinfectant spray. The food was plain and overall not good. Discover the amazing all-inclusive experience by Club Med, perfect for families, couple and groups! This is the version of our website addressed to speakers of English in the United States. on the completely opposite end. DO NOT rely on your digital equipment/Smartphone. This, along with basic travel information, is uploaded and input into the application form. New disturbing details have emerged after the family of an American woman who was murdered at the Club Med Resort in Turks and Caicos in 2018 hired a private investigator to look into the. - There is only really one main bar(middle) at the pool and one small one at sharkies(south side) If you happen to be on the north side of the resort you are out of luck. I called to cancel my reservation 4 months in advance and they stated they'd refund the land portion but not the air portion (a value of approx $2000). It was busy around the happy hour. They had dance parties and even the General Manager was right there with them. Aidan Rothpan, who is the trainer/boot camp instructor had so much energy.I dont even know how he does it! Its now 2023 and we booked a vacation to Turks and costed us 6000$!!! Please accept our apologies if we did not achieve this goal. We did paddleboarding, sailing, kayaking, and trapeze, and they were all a ton of fun. Im expected to pay for a hotel in both NYC and BOS an additional $500-$700 which we dont have. Turkoise | Adults Only Resort | Club Med This decreases the value of your airline ticket and they provide you with no refund for the difference. I cannot say enough about the Chef, Sebastian! Miguel (HEY!) has returned as Circus Manager after traveling the Club Med World for the last five years. We were the 5th ones to arrive on Saturday morning and we could tell everyone was SO excited to welcome all the vacationers again. more, This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. It is buffet style also which I didnt expect. Our G.Os go above and beyond to ensure our guests have an unforgettable stay, and we are so glad they made your trip so special. Long story short, after our daughter ordered her family passports 5 months in advance, they did not arrive in time so 4 of our family could not go and they are still battling about getting their 3,200 back. EVERYONE IS GETTING WRINKLES G.M.s, Management, and G.O.s FROM SMILING (and working) SO HARD! Just using their website, it would cost $2,320 for 2 adults to spend 4 nights at their resort in May 2022. The staff worked hard to keep a covid safe environment while still allowing us to enjoy our Holiday. We want to give a special shout out to Alyssa, Jose, Paulo, Tristan, Rafa, Mateo, Paco, Mitch, TJ the DJ, Jose the MC, Aidan, Vincent, Max, Ritchie, and many many more. I needed a couple of days to recover from all the over-indulgence! This is the version of our website addressed to speakers of English in the United States. Our family of 11 planned a vacation to the Dominican Republic with 4 rooms a year in advance. 52 Club Med Reviews from Travelers (Jul 2023) | ConsumerAffairs We cant wait to welcome you back to the resort again soon! Rooms & Food = BAD - Review of Club Med Turkoise - Tripadvisor For my Canadian Friends, Natalie is the best Travel Advisor to use.CONCLUSION:Hopefully, after reading this detailed review guests are motivated to call a Travel Advisor to arrange for a Club Med Turkoise holiday guaranteeing incredible experiences and memories. They took my money to purchase tickets but took no responsibility in informing me that flight was cancelled in a timely manner so I could either opt out of the trip or purchase new tickets. We paid a lot of money to stay in an all inclusive resort and the first day that we arrived we were starving and realized the food was absolutely terrible. I love to dance and had such a great time all week long. All inclusive resorts for families | Club Med No sleep for my babies led to cranking babies during the day and well not so much fun for anyone. They do NOT offer golf cart rides as they do not have insurance (that what they told us).Honestly it feels like the resort is designed for the guest to do the work and service is practically non existent outside of the buffet people and the bar man. We did have a balcony with an ocean view. Prices are the average nightly price provided by our partners and may not include all taxes and fees. The reservation was for 7 week later. The accommodations were typical Caribbean. We got to know his sailing team pretty well - Hobies are probably my hubbies favorite thing to do - so we spent a lot of time during the day with Yann, Charly, Mary Lou, Julio, and Naika. Each has hand-picked THE BEST Senior Management and G.O.s Teams - knowing how challenging operating during Covid-19 will be a small sampling includes Reception Manager Bianca, Finance Manager Jules (who perfectly managed outside communications during the 8 monthVillage closure), Guest Relations Dominique, and the entire Reception Team. First off, the boat was not overly crowded, there were only about 12-14 of us, which I liked; they are currently running two tours a day in order to keep group size small. It was supposed to be an amazing adventure with my family before I returned to work from maternity leave. I apologize in advance that this review is going to be lengthy, but I have so many great things to say and I want to be sure all of the team who made our stay so phenomenal is acknowledged. We got the feeling that this resort is geared toward people between 20 and 35 years old and toward those who need a constant activity to take part in. Thank you for your review! Safe value wheh it comes to all inclusives - Review of Club Med Plated hot and cold food you pick up and take to your table. Club Med Turkoise opened Saturday morning November 28 with great excitement, better than ever, and safer than ever. I dont recall the names of the other singers but they were all amazing. Taxes and fees that are shown are estimates only. Turquoise- you have the best GO team I have ever seen!!! FOOD AND BEVERAGE - Chef Bastian has done an amazing job at creating a safe and spectacular dining experience! I felt very safe with everyone wearing masks, and temperatures taken before entering the restaurant. Club Med never informs me that I no longer have a flight to Cancun. Vincent is the man with all the moves behind the bar and specializes in mocktails for us non-drinkers! Friendliest group of people Ive ever met. What next? Great pool too! I love to see people enjoying their balconies with a morning coffee or afternoon glass of wine to view the sunset. Please see our partners for more details. I was afraid and he showed me how to do it. The water is usually calm and clear, making for great visibility. You will be asked for these documents many times at your Embarkation airport and upon arriving to PLS. We value your privacy. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We are already planning a visit back to Turkoise in the next couple months so I can see my sister Bianca and visit with the rest of our CM family. Always smiling Mitchell has remained as Tennis Pro. Masks are mandatory EVERYWHERE, Social Distancing is encouraged and rewarded, and you will be required to use readily available hand sanitizer every waking moment. The actual Club Med Turkoise PLS Desk no longer allowed at the airport - is alive and well and being used in the Village by the DJ!MANAGEMENT AND G.O. *** Look elsewhere.