Holland America Line (HAL) Cancellation fees apply to the entire cruise booking, including cruise fare, air add-ons, ground transfers, pre-cruise and post-cruise hotel and tour packages. Special Notes: Carnival's cancellation policies apply to the cruise and any other related travel purchases through the line, such as transfers, standard airfare and pre-/post-cruise packages. Complimentary pre-cruise hotels and transportation are for new bookings only on select cruises. Link to Holland America Line cancellation policies: http://www.hollandamerica.com/pageByName/Simple.action?requestPage=Cancellation The more information you provide, the quicker we can process your cancellation. You may find the model reserved to be too large for your comfort. by Cruise America Cancellation requests must be received within 24 hours of initial payment. 41-16 days 75 percent To fulfill this commitment, our Members have agreed to adopt the following set of passenger rights. Casual country club attire is recommended in the evenings and for dinner. For Grand World and Grand Voyages (or Segments Thereof); 29- to 50-Night Hawaii, Tahiti & Marquesas Voyages; Incan Empires or Amazon Explorer Cruises; 30-Night-Plus Transatlantic Europe Cruises (or Segment Thereof); and Africa Explorer or Far East Explorer Cruises:12091 days prior to sailing: Deposit9076 days: 60 percent of the fare75 days or less: 100 percent, For All Holiday; Australia/New Zealand; Other South Pacific; Asia; Prinsendam (in Europe); and Other South America/Antarctica Cruises:9064 days prior to sailing: Deposit6343 days: 50 percent of the fare4222 days: 75 percent21 days or less: 100 percent, For All Other Cruises:7557 days prior to sailing: Deposit5629 days: 50 percent of the fare2816 days: 75 percent15 days or less: 100 percent. 91 days or more Loss of deposit - Regular Renters THE FOLLOWING IS AN EXPLANATION OF HOW CRUISE AMERICA WILL HANDLE THESE CHARGES. Provided you abide by the Terms and Conditions of the Rental Agreement, report accidents and/or damage promptly, and avoid prohibited vehicle uses, your coverages include: Vehicle 15-6 days 90 percent Note: Outlined cruise cancellation fees are likewise applicable to airfare and land arrangements made through the line. All rental charges are subject to sales tax by Rental centers are authorized to reimburse receipts up to USD $75 without a customer service log. Note that world and grand cruises (more than 25 days long) carry separate cancellation policies. Please contact us at 1-800-894-8570 to find out more. ", For Cruises of Four Nights or Less That Embark or Debark in the United States (Excluding Suites & Concierge Staterooms):7545 days prior to sailing: Deposit4430 days: 50 percent of the fare2915 days: 75 percent14 days or less: 100 percent, For Cruises of Five to Nine Nights That Embark or Debark in the United States (Excluding Suites & Concierge Staterooms):8956 days prior to sailing: Deposit5530 days: 50 percent of the fare2915 days: 75 percent14 days or less: 100 percent, For All Cruises That Embark and Debark Outside the United States (Excluding Suites & Concierge Staterooms):11956 days prior to sailing: Deposit5530 days: 50 percent of the fare2915 days: 75 percent14 days or less: 100 percent, For All Cruises in Suites & Concierge Staterooms:90 days or more prior to sailing: Deposit8956 days: 50 percent of the fare5530 days: 75 percent29 days or less: 100 percent. Supplemental Liability Insurance (SLI) Included Are there any coverages provided with the rental? In the event the vehicle is in breakdown repair for 12 hours or less, through no fault of yours, our Breakfast is served on the last day of every cruise. American Cruise Lines is an American company and operates ships which are built and registered in the United States. First Overnight The first change only is at no charge. - Leaving the Rental Centre: Holland America Line Cruise Cancellation Policy This is not insurance. Renter Assistance Guide 14 days or less 100 percent, For all Saga ocean cruises aboard Saga Sapphire, Spirit of Discovery and Spirit of Adventure des Bruttopreises. upon vehicle departure. / Propane for Cooking and Heating (All 120 bis 91Tage vor Reisebeginn: 100% Rckerstattung, abzglich der erforderlichen Anzahlung; / Your Financial Responsibilities: "Pack & Go" cruises, which are typically offered close to sailing dates; "Super Saver" fares, for guarantee cabins; and "Early Saver" fares, which apply to cruises booked far in advance, are subject to a nonrefundable deposit, regardless of cancellation date (though Early Saver fare holders will get a future cruise credit, minus a $50 per person service fee). Child Restraint Seats & GPS - Not Provided Travel Pty Ltd. Cancellations through 121 days commencing travel: 100% refund; 120-91 days before commencing travel: 100% refund, less required deposit amount; 90-76 days before commencing travel: 40% refund of gross fare; 75 days or less before commencing travel: No refund available. Saga pays out small amounts of compensation if it makes 'significant' changes to your booking -- up to 50 for changes made within 14 days of travel, This category applies to river cruises booked through Saga and ocean cruises with third party cruise lines: Per Person Kit USD $60 per kit Provisioning Kit USD $110 per kit Can I tow my car or boat behind the motorhome? Fr Buchungen im Vereinigten Knigreich, Gibraltar, Irland, Guernsey, Jersey und Isle of Man senden Sie bitte schriftliche Stornierungen an Holland America Line, 100Harbour Parade, Southampton SO15 1ST, oder an Enquiries@hollandamerica.co.uk. You are not allowed to drive a motorhome on flight arrival day. Transfers are not included in your prepaid rental charges. General Passenger Information Departure day / No Shows * - Full Rental Charges The following information will answer many of your questions about the details of your cruise. The CDCis advising travelers to avoid cruises, regardless of vaccination status. Unser CPP Standard Plan ist fr alle Gste erhltlich, unabhngig von ihrem Wohnsitz. For All Cruises of Four Nights or Less:7461 days prior to sailing: 50 percent of the fare6031 days: 75 percent30 days or less: 100 percent, For All Cruises of Five Nights or Longer:8975 days prior to sailing: 25 percent of the fare7461 days: 50 percent6031 days: 75 percent30 days or less: 100 percent. Otherwise, terms are: You will receive a copy before you leave the rental center. return and Vehicles can only be operated by qualified drivers 21 years of age or older. Coverages are invalid if problems occur in the following areas and all recovery expenses are at the clients own cost. USD $0.35 Per Mile Note: Cruise cancellation charges also apply to airfare, hotels and other services arranged through MSC Cruises. Fr Buchungen, die in Australien vorgenommen wurden, reichen Sie schriftliche Stornierungen bitte bei Holland America Line, Level 5, 465 Victoria Avenue, Chatswood, NSW 2067 Australien oder generalenquiries@hollandamerica.com.au ein; und. Cancel your vacation plans, for any reason, and receive a refund with a Holland America Line Cancellation Protection Plan (CPP). Cruise America probably has the most flexible cancellation policy. Engine battery jump-starts require Travelers Assistance approval in advance. Outside 91 days, you would lose your deposit on these. For information on the Cancel For Any Reason Protection Plan, contact American Cruise Lines, Inc. at 800-894-8570. American Canceled 'Skiplagging' Ticket, Teen Planned to Skip Flight Guests may board after 11:30 a.m. Cruise reservation must be deposited 30 days or more prior to departure date. The Mississippi River between St. Paul and St. Louis has particularly fickle river conditions which may require itinerary modification. A Cancellation Administrative Charge of $250 per person is deducted from any money-back refund or issuance of Cruise Credits. The final cost to me (loss) was the price of the platinum policy . However, due to the cyclical nature of our business, we cannot guarantee availability of camping chairs 100% of the time. For All Cruises (Excluding World and Grand Cruises):120 days or longer prior to sailing: $100 administrative fee11990 days: 20 percent of the fare8970 days: 35 percent6950 days: 50 percent4930 days: 75 percent29 days or less: 100 percent. Upon vehicle return, all extra charges are balanced against the security deposit and a credit will be issued to cover the refund. Please note Saturday times may vary, as some locations close earlier.Please Meals are served in the spacious dining salon, which accommodates all guests at one seating. transfer to the airport, no morning or early reserved, to avoid problems due to possible upgrades. The Security Deposit of USD $1,000 shall automatically be collected at departure, for ALL rentals departing on the following days and from the following locations: SAILINGS DEPARTURES JUNE 2024 OR LATER: The Plan is a cancellation fee waiver offered by American Cruise Lines and is non-refundable in the event of cancellation. After a relaxing first overnight, you must call the Rental Center in the morning (or if possible, the day before) to arrange an arrival time at the Rental Center for an afternoon (13:00 to 16:00 hours) departure. If you are unable to obtain a police report at the scene of the accident, you must go to the local police station and obtain a bench report. More than 60 days from date of travel Loss of deposit USA TODAY 0:00 0:18 COVID-19 is, once again, a dominating topic of conversation as the country enters yet another surge in cases with the omicron variant expected to have massive spread in coming. You will also pay for damages or loss of equipment. Arrivals at the Rental Center without notice may result in departure delays, for which Cruise America accepts no responsibility. Holland America Line Cancellation Policy Nieuw Statendam (Photo via Holland . Cruise Cancellation Protection Plan Details. And cancelingdoesn't always mean a full refund. You will be given instructions on how to proceed. In some instances, circumstances may require an upgrade to a larger sized motorhome to accommodate an immediate departure. The Cancellations must be made up to 30 days before departure. For All Cruises of 25 Nights or Less:12191 days prior to sailing: 15 percent of the fare9046 days: 50 percent4531 days: 75 percent30 days or less: 100 percent, For All Cruises of 26 Nights or Longer:150121 days prior to sailing: 15 percent of the fare12091 days: 50 percent9076 days: 75 percent75 days or less: 100 percent. Notes: Norwegian bases cancellation penalties on both cruise length and cabin category. "All-Electronic" Tolling means the traveler using these roads has no option to pay local tolls with cash. Coffee, non-alcoholic beverages, and snacks are available 24 hours a day. pre-paid to your Your expenses for authorized repairs will be paid directly by Cruise America or you will be reimbursed upon presentation of receipts. Transfers to the Rental Center are not included in your prepaid rental charges. 2023 USA TODAY, a division of Gannett Satellite Information Network, LLC. All rights reserved. During certain periods these areas are not habitable and could pose a danger to the driver and passengers. Note: The outlined cancellation fees for cruises of five nights and longer are also applicable toward Royal Caribbean cruisetours. The days menu is announced well in advance, and consists of fresh meats and seafood, as well as in-season fruits and vegetables. How Soon Before Your Cruise Can You Cancel Due to COVID-19 and Omicron? After that, regular cancellation fees apply to airfare and hotels booked in conjunction with the cruise. All rental, please Contact Some specially priced promotional fares are totally nonrefundable as soon as they're purchased. Desert Areas 01 APR 2021 - 31 OCT 2021 | 01 NOV 2021 - 31 MAR 2022, Cruise America Telephone: (+61 3) 9584 0896 Fax: (+61 3) American Cruise Lines, Inc.s ships are equipped with handicap-accessible rooms. at the Cruise America office renters For All Cruises of 15 Nights or Less:8961 days prior to sailing: Deposit6046 days: 50 percent of the fare4516 days: 75 percent15 days or less: 100 percent, For All Cruises of 15 Nights or Longer:10961 days prior to sailing: Deposit6046 days: 50 percent of the fare4531 days: 75 percent30 days or less: 100 percent. Casual sportswear is suggested during the day. Security Deposit Cruise Cancellation Policies Due to COVID-19 [Detailed Guide] As of September 7th, 2022, the automatic service gratuity of $16.00 USD per person, per day for guests in non-suites staterooms, or $18.50 USD per person, per day for guests in Suites, will be applied to each guest's SeaPass account on a daily basis.. What is the Royal Caribbean Best Price Guarantee Program? Upgrades For Cruises of 14 Nights or Less:121 days or longer prior to sailing: 25 percent of the fare12091 days: 50 percent9061 days: 75 percent60 or days or less: 100 percent, For Cruises of 15 Nights or Longer (Excluding Voyages of 100 Nights or Longer):151 days or longer prior to sailing: 25 percent of the fare150121 days: 50 percent12091 days: 75 percent90 days or less: 100 percent. Our objective is to get you back on the road as quickly as possible. Cruises may not be changed within 90 days of sailing. Kreuzfahrtstornierung | Holland America Line. Your itinerary will determine estimated travel miles. At the Rental Center, you will be given directions to the nearest fueling stations. Erstattungsplan fr Gste mit Buchungen in USD, CAD oder AUD: GRAND WORLD, GRAND VOYAGES, JEDES SEGMENT EINER GRAND WORLD ODER GRAND VOYAGE, HAWAII-REISEN VON MEHR ALS 28TAGEN, TAHITIUND MARQUESAS-INSELN, GESCHICHTEN DES SDPAZIFIKS, AMAZONAS-ENTDECKUNGSREISEN, REICH DER INKA (EINSCHLIESSLICH SEGMENTE), TRANSATLANTIKREISEN VON MEHR ALS 30TAGEN UND JEDES SEGMENT EINER TRANSATLANTIKREISE VON MEHR ALS 30TAGEN: ABFAHRTEN BIS JUNI 2024: Cruise America maintains third party liability protection coverages on its rental vehicles of For All Cruises of Six Nights or Less (Excluding Suites):8676 days prior to sailing: Deposit or 25 percent of the fare (whichever is higher)7561 days: Deposit or 50 percent (whichever is higher)6031 days: Deposit or 75 percent (whichever is higher)30 days or less: 100 percent, For All Cruises of Seven Nights or Longer (Excluding Suites):11991 days prior to sailing: 25 percent of the fare9061 days: 50 percent6031 days: 75 percent30 days or less: 100 percent, For Suites (Excluding Mini-Suites) and Holiday Bookings on All Cruises (Excluding Norwegian Sky):119106 days prior to sailing: Deposit or 25 percent of the fare (whichever is higher)10591 days: Deposit or 50 percent (whichever is higher)9061 days: 75 percent60 days or less: 100 percent. Travelers may be weighing whether they want to proceed with their cruise plans or postpone them, as COVID-19 cases surge withthehighly transmissible omicron variantand the Centers for Disease Control and Prevention advises people toavoid cruise travel, regardless of vaccinationstatus. If ACL cancels the cruise, you get your money back per the old contract terms. 90 bis 76Tage vor Reisebeginn: 40% des Bruttopreises; Frequently Asked Questions For All Cruises:121 days or longer prior to sailing: $50 fee12090 days: 15 percent of the fare8960 days: 35 percent5930 days: 50 percent29 days or less: 100 percent. ALLE ANDEREN REISEN VON 6NCHTEN ODER LNGER: Cancellation policy Holland America's cancellation policy varies by length and type of cruise. Guests wanting more information can call 1-866-325-2112. 9 Days or Less and Up until the Start of Your Cruise Package. After 24 hours cancellation charges apply. Airfare cancellations incur a $50 penalty during the first penalty phase. The times and dates of departure and arrival are also subject to change. If you have paid in full, the amount will be issued in the form of FCC. If you cancel your RV reservation 7 days prior to the pick-up date, the down payment (in most cases $300) which you made at the time of the reservation will be refunded and you don't lose any money. Separate cancellation policies are in place for world or grand cruises. 48-29 days 70 percent Cruise cancellation policies also apply to airfare, hotel stays and certain other advance bookings made through Norwegian. Final payments for voyages through May 31 are due at 60 days instead of 75 or 90. Stornierungen bis 121Tage vor Reisebeginn: 100% Rckerstattung; Cancelling Reservations are subject to change without notice. Wenn Sie ein Sonderpreisangebot erworben haben, das eine nicht erstattungsfhige Anzahlung erfordert, wird der Kautionsbetrag bei Stornierung der Buchung nicht erstattet. If the Rental Contract is breached or if you fail to secure a police report, For All Cruises of Five Nights or Longer: Your drivers license and foreign passport are required as identification and will be verified. 56-89 days 60 percent 9584 0840 Toll-Free Violations of these restrictions void damage waivers and may subject you to liability for all vehicle damages including to tires, towing charges and other related expenses as a result of a breakdown associated with operating in these areas. Due to restrictions on vehicle heights, propane gas and parking, vehicles with propane are not permitted in Manhattan and are not permitted to travel through any underground or underwater tunnels. Licence Number: #32610. Standard Equipment - generally provided with all rental vehicles: Provisioning Kit Cancellation Policy - Princess Cruises. . Refueling and Servicing For all other cases, Cruise America will pay the tolling authority or road agency directly. Holland America Line extends cruise cancellation policy Cruise Cancellations Policy FAQ: Is There a Penalty? | Royal Caribbean The Rental Contract is Cruise America Terms and Condtions - Cruise America Motorhome Hire Tang Ming Tung/Getty Images; Massimo Insabato/Mondadori Portfolio/Getty Images. You are responsible for reporting and payment of all parking/traffic violations at rental return. 28 days or less 100 percent. 15 days or less 100 percent. Claims should be submitted to the appropriate insurer. Cruise Line Cancellation Policies: A Closer Look