Membership Privileges and Conditions are linked in the footer of most pages on Costco.com. Please ship your return to the address below using the trackable shipping carrier of your choice. At least once a year, every call center agent works in our clients' restaurants to better serve your unique business that's our level of commitment. It's the first time I've ordered and every single item fitted perfectly, very happy with my purchase! $220. Have a nice day! I did get an email with a tracking number but then I clicked it usps stated label not created will update when they get the item from the shop. We hope you love your purchase! I believe this website did not make it clear for customers to return items, I bought jeans I love that fit great except they are too long I need to return them, do you make any shorter jeans I would reorder if you do. (I would never pay $42 USD for shipping for one skirt) The pants I originally ordered were not available in my size anymore. Everything is perfect! I found a few errors on your site. How to Contact Flamingo Shop Customer Service/Support Flamingo Shop Contact Information Listed below are our top recommendations on how to get in contact with Flamingo Shop. To my suprise, returns aren't free, and I paid $58 to return them from Australia. However, should you need to make a return, you will have 21 days from your order date to do so. Before contacting us pleasemake sure you have checked all of our FAQ pages tosee if your question can be answered on our website. A shirt I ordered looked NOTHING like the one online, but its more time consuming and expensive to return it than to keep and give it to goodwill since you have to not only print out your return label, but you also get to pay the ridiculously high return shipping fee. 2023 Trustpilot, Inc. All rights reserved. Then and now, they've been guided by the . Very efficient, quick and customer oriented service. Petra Schrpler. Sign up to see our new arrivals & restock. If you are in doubt about size - check the measurements that available per garment. THE FRANKIE SHOP - 11 Photos & 27 Reviews - 100 Stanton St, New York, New York - Women's Clothing - Phone Number - Yelp Restaurants Home Services Auto Services The Frankie Shop 2.1 (27 reviews) Unclaimed $$ Women's Clothing, Accessories, Shoe Stores Edit Closed 12:00 PM - 8:00 PM See hours See all 11 photos Write a review Add photo Location & Hours Either send me what I order or send me back my money. I send a last e-mail with a refund request to TheFrankieShop in Paris with a cc to . THE FRANKIE SHOP - " SALE" terms and conditions. Everything from They're totally ghosting me via email. Im lodging a complaint with my credit company and PayPal, this is theft from the customer!EDIT: I can see that as soon as I published my review there was a subsequent "5-star" review one hour after mine to counteract my 1-star review. Bought the beige and grey (via the FarFetch site) and have been wearing them on repeat since purchasing. Hello KM, Thank you for sharing your kind feedback with us! It goes against our guidelines to offer incentives for reviews. The order numbers are 102517 the other 596889 . We take very seriously all our customer's experiences and we would like to thank you for updating your message.Have a nice day! Find detailed information on our specific products, This website and all intellectual properties referenced on this site are under the licence of Franke Technology and Trademark Ltd., Hergiswil, Switzerland. Shop the edit. My order# 1165396 . Franke products are built to last. I adore this brand product are so stylish and SAV are perfect . Customers are responsible for return shipping costs. I can't contact the courier as I have no idea of how to do that and I'm beyond shocked that they expect me to pay for import and tax - no mention of this on their website at all. 2 items, 2 orders, placed the same day, same problem. I emailed them and after much back and forth, one package magically appeared 2 days later. Shop designer The Frankie Shop for women at NET-A-PORTER, the ultimate destination for luxury women's fashion. BoF PROFESSIONAL. Shop game-changing sneakers, flats, heels and more at FRANKiE4 footwear. You can try any of the methods below to contact Flamingo Shop. Because looking good means looking like yourself, discover our coveted new arrivals; the perfect mix of luxe everyday essentials, tailored suiting and premium, laid-back design. Find out how we combat fake reviews. *Optional Please email how do i return and get a refund Our dedicated team of experts are at your disposal for any technical or business advice. Recommended; . I ordered 2 pairs of jeans 2 weeks ago i received them but you sent me the wrong size. Let us be your high-performance, cost-effective resource. I ordered from this company on December 3rd and it is December 21st. Sam Smith I have not received an update on my orders since 04/24/2021. I want a refund. For any questions please email us atinfo@thefrankieshop.com, Login to save your wishlist to you account. EXCHANGE & RETURN POLICY PREPARE YOUR RETURN RECEIVE A REFUND For any questions please email us at info@thefrankieshop.com We have tapped into the largest databases of information . I am shocked and disappointed by the low read more, Ricardo S. said: Let's start by saying that I am a 55 year old man born and raised in read more, Danielle S. said: This store is HUGE! In APAC region: +86 750 841 8466, This website and all intellectual properties referenced on this site are under the licence of Franke Technology and Trademark Ltd., Hergiswil, Switzerland. By phone or online, our customer service teams are regularly trained in identifying what's right for you and in the most efficient way possible. Its now been over a month and contacted them again. I contacted the customer service and they quickly solved the issue !They are professional quick and kind. See details below. We'll help you overcome any obstacle and ensure you keep delivering a seamless hospitality experience for your customers. Our team is always on-hand to assist. We do not offer exchanges at this time. Dear Jane,We are sorry to hear about your experience with us. Most of those I like very much and consider well made and maybe worth the price.. Amazing customer service. Follow detailed instructions for installing your Franke kitchen solutions in our downloadable guides. Contact. Have a nice day, Excellent customer support, very quick and helpful, Dear Dima, Thanks for your feedback.Have a nice day. We remain at your disposal for any further information. I already sent a e-mail but no response. Phone Number Phone lookup Phone lookup +1. Limited stock of designer clothes. I can't even track it I never received no email bout my order all it keeps saying in transit. I was delighted. size: 2X. Stay up to date on all our product launches and range of home solutions with our catalogs and brochures. I need to return and a refund! Zheyi (Shanghai) Information Technology Co. Ltd, Flamingo A new shopping destination to pamper YOU with the latest on-trend. The The Frankie Shop customer service will serve you 24 hours and answer your questions as soon as possible. Latest fashion trends of the season. Sale items and Beauty items cannot be refunded or exchanged. It was too small- $32.03 The Frankie Shop. Shop now. Using your Justuseapp card, signup for unlimited subscriptions and free trials without worry. 844.364.4544 info@frankie4.com online chat Your questions, our answers How much is shipping? Will never buy from this brand again, very poor customer service. Your real card info stays hidden. All Sale items are Final Sale. $176 $390. At home in New York City and Paris, Frankie Shop is a pragmatic ode to city life. The Frankie Shop. Off-White Tignes Puffer Down Jacket. Kindly include the completed return form that comes inside your package (please note, all return packages must have a tracking number): Frankie Shop68 Greene Street,2nd FloorNew York, NY 10012(646) 657-0225. On Crosby Street in Manhattan's Soho neighbourhood, shoppers have long lined up to purchase pleated corduroys and cortados at cult menswear label Aim Leon Dore. In 2022, they launched their men's and unisex lines, reaffirming their inclusive ethos and irreverent role in the global fashion marketplace. steps You can talk to us Monday to Friday 9.00am - 4.00pm 0161 436 6280 ks-info.gb@franke.com Everything about our solutions is designed with reliability and operational efficiency in mind. Phone. That was 2 months after I received the shipping confirmation. After 2 weeks of nothing updating I emailed customer service like directed to. Its super helpful, thank you very much! hi i purchased a black and white faith jogging set 11/27/21 received a order # 1145898 and tracking number 420233209305510923000348504469 when i click on tracking it keep saying December the 11th and no tracking from the post office but ya'll have taken out 2 PAYMENTS BUT I HAVENT RECEIVED THE MERCHANDISE i can be reached by email this is Horrible. Customer Service; Wish List; Call Us +1 877 678 9627. customercare@net-a-porter.com. Reply from thefrankieshop.com . Live Chat is available weekdays 8am-5pm PST. (714) 500-7363, Requested a exchange label and never received any recognition, I just want my $70.00 order its been 25 days, I place a order December 25 , 2022 still haven't received my package & it's still saying thank you for purchasing, Still waiting for my order you took my money quick so where's my order, Ineed information to send all items back. Drop offs are not accepted at the return address, nor are we able to accept web returns at the NYC store location located at 59 Crosby Street. First Name. This website and all intellectual properties referenced on this site are under the licence of Franke Technology and Trademark Ltd., Hergiswil, Switzerland. Due to the exchange in currency charge with my payment provider and the inconvenience they offered additinal discount for my next order, which was applied immediately and really generous! *Optional Send message Test Test 2 Next step is to do a payback via PayPal.Lesson to learn: Do not shop if you're outside of Europe with this company. Hi Lela, Thank you for sharing your experinece with us ! We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. one item is not what I expected, the other is too small. Absoultely appalling experience with Frankie Shop. After waiting nearly a month for my items, they dont fit. Our customer care team can't wait to help provide you with a fast and friendly response. We also offer employee training to ensure your team know how to set up, use and clean your Franke machines to minimize downtime. If you can't find what you're looking for in the Shop Help Center, then complete this contact form and a support specialist will reach out to you. Listed below are our top recommendations on how to get in contact with Flamingo Shop. Full name. For the fastest reply, please use the email contact option below: You can also contact us at +1 646-657-0225 or at info@thefrankieshop.com. With comprehensive contact information, including cell phone numbers, for over 250 million people nationwide, and Whitepages SmartCheck, the fast, comprehensive background check compiled from criminal and other records from all 50 states. Due to the incident of receiving the incorrect tracking number,it has resulted in the slowing down of your refund parcel. Shop now our curated collections of coats, tops, bottoms and dresses! Message. This is one & only shop I know that publishes measurements per every garment. Thanks a lot! If you have questions or concerns then please do not hesitate to get in contact with us. Geben Sie mir bitte Bescheid, wie ich die Artikel zurcksenden kann. You guys are not very honest in my eyes. The Frankie shop is a women's fashion collective that offers stylish wear and outfits for the chic, modern woman. This website uses cookies to ensure you get the best experience on our website. Explore our curated Designer selection from the world's top luxury brands. jennifer O. said: Ladies, ladies please! Need help outside work hours or unexpectedly? Please click on the returns link below and follow the prompts to prepare your return. Our global network spans continents so you can keep delivering the same high in-cup quality for your customers without delays in service. How to Contact The Frankie Shop. The whole process in unacceptable, the mistake was made by the brand but now im in loss either way. free shipping on orders over $150 usd (NA only), Patchwork Sweatshort Sets & Tee Short Sets, Unisex Patchwork Sweatshorts & Tee Shorts. Please tell me where my order is. Enquiries We are currently experiencing a higher volume of inquiries than usual. Your order number can be found in the confirmation email. Send us your messages and questions on what solutions can be tailored to you. Dear Customer,Thank you for this nice comment, we will share it with our teamHave a nice day. I need to return order No. Last updated: October 21, 2022 BrandRated is reader-supported. The Frankie Shop. Hailing a taxi, taking the subway or riding a bike, the brand's clothing forms the basis of your contemporary closet. I told them these were Christmas gifts for a trip, and now Christmas is gone, I no longer need them. Dear Marlou, Thank you for taking the time to share your experience with us! Founded by the French-American Galle Drevet, The Frankie Shop first opened its doors at 100 Stanton Street in New York City. I have no received my order and no one has responded to my emails. Classic, quality pieces to be dressed up or down! Our customer service team is here to help. I might as well have kept the item I lost so much money and time for nothing Customer service person Selina is useless, she has no idea about logistics about returning nor empathised with how awful my experience was. We ensure all our partners receive continuous training to keep their knowledge up-to-date with the latest Franke developments. From our commitment to using only the finest quality materials, to the state-of-the-art manufacturing techniques, we have absolute confidence in every product in our range. Connect with us Innovations move us forward, and Franke is prepared to take you further. No challenge is too big, or too small, for our customer service team. Hi Federica, Thank you so much for your nice comment.We will share it with the team! Choosing a selection results in a full page refresh. Fast reaction times (Courtesy The Frankie Shop) By. Correct address is 1617 27th street apt.808 Lubbock Texas 79411. Dear Elena,Thank you very much for your feedback, we were very happy to help you :) Have a nice day. I order a pair of Jeans and still haven't received them I order them on June 10TH 2023 ORDER NUMBER 202306150870029 Ive never had a problem before please just let me know when they may arrive . I purchased a waist trainer and it is defected. Date of experience: July 12, 2023 Read 1 more review about thefrankieshop.com KM KM 2 reviews GB Jun 16, 2023 Excellent more. Nanda. $27 $35. detail scoop neck tee and skinny pants - $26.99 Step into style with thousands of verified 5-star buyer reviews, free shipping over $100, and free returns. Your opinions and needs are important to us it's how we shape more valuable solutions for your kitchen. waiting for an answer about my return of the cargo shorts, "Hi, Learn More One fashion brand is currently high on the list of reputable fashion editors. However, poliester trousers that are unlined and very seethrough are not worth 200 dlls to me. If you have questions unrelated to The Frankie Shop clothing review, you can contact the company through: Email: [email protected] NYC location phone number: 1-212-253-0953; Mailing them at The Frankie Shop NYC address at: 100 Stanton Street, New York, NY, 10002 Cancel the order please. I like the aesthetic of frankie shop, and I've made several buys. Afterward, if your inquiry has not been resolved and you need help from our team, make sure you have your order number on hand if you call, and include it in any emails you send. This is the most BS website I have ever seen. Horrible experience with returning. Green Frankie Cap. Once your return is received and inspected we will send you an email to notify you that we have received your returned item and on the approval or rejection of your refund. Now the jeans are stuck in customs in France and FS have informed me I need to contact the courier company and pay tax and import duties. Get a free Virtual Credit Card to signup for Subscriptions. But wait I was already told it shipped????!!!!! Since read more, Est. How do I get a packing slip to return these? I order four exercise outfits on March 13th .they were paid for but I have not received the merchandise. Whether you need maintenance or repairs, our network of technicians is at your service. We understand you have a business to manage, so our technicians are available to program your coffee machine to match your needs for effortless and consistent delivery. FRANKIE SHOP Quilted padded ripstop jacket. Super helpful - will be buying when they come back in stock!! They will send you a shipping confirmation (meaning the label was printed), but your product wont ever ship. Even though it was not Frankie Shop's fault, it was handled perfectly with care and understanding. For warranty claims or enquiries please email us using our contact form. Order number 626688 had wrong address apt number was posted on it twice an order was returned to sender just wanting to get my order resent out to me. We maintain a large inventory of daily replacement equipment and supplies, all of which is easily accessible through the Franke custom Webshop or a major call center. Hope to see you soon. $198. Contact Us Before contacting us please make sure you have checked all of our FAQ pages to see if your question can be answered on our website. Here are 8 tips for writing great reviews. Get started today. Llevo 1 mes y 4 semanas pidiendole el favor que me contestan que Paso con mis pedidos y solo me dicen la otra semana la otra semana ya me desespere y nunca llegaron mis pedidos y eh mandado mensajes y ahora ya ni contestan mire mis pedidos y ahorita ni completos se miran yo entiendo que va a pasar hasta ahorita no me contestan por favor llamenme y denme una respuesta positive por favor Hagan al6ya. Contact Us. $144 $200. jeans to dresses, swimwear to activewear, lingerie to asscessaries, can be found