Suite 605 Montgomery, AL 36104 Directors / Officers. The "View Benefits" link allows you to see the incentives you are eligible for. It is our mission to do the right thing for our customers and each other. Go through some quick questions to figure it out! You may be eligible for an income driven repayment plan and potentially reduce your monthly payment amount to as low as $0. Register for online access to your account. You have a network of support to help you succeed with your federal student loan repayment. We'll post updates on this page as we have more information. If your loan payments havent begun or youre not sure which company is your servicer, log in to. You will not be able to experience our site as expected because IE is no longer supported.Please upgrade your browser to a newer version such as Google Chrome or Microsoft Edge. If you have NOT received notification yet that your account has been transferred to our new servicing platform, please select the "Manage My Account (MMA)" tab above for relevant information. P.O.Box 36014 , which provides free dispute resolution. All servicers deliver the same options and programs, but customer service may differ from one to another. You will need your social security number and will be asked to change your password. P.O. If you have a student loan account and need assistance, feel free to contact us or log into Manage My Account. All of our content is authored by Weve maintained this reputation for over four decades by demystifying the financial decision-making If your issue goes unresolved, you can also make complaints about Edfinancial to: Make sure to keep records of conversations you have, including the day, time and customer service representative you spoke with. Repayment begins within 60 days of the final loan disbursement, unless you choose to postpone repayment while the student is in school at least half-time. US Department of Education , Equal Opportunity and Wage Transparency and drug-free workplace policy. The Supreme Court has issued a ruling on whether the U.S. Department of Education can move forward with the Biden-Harris Administrations student debt relief program. Therefore, this compensation may impact how, where and in what order products appear within listing categories, except where prohibited by law for our mortgage, home equity and other home lending products. US Department of Education As soon as information is available, it will be posted to StudentAid.gov/debtrelief. Ed is a great place to work - so many opportunities available to keep growing, your peers, co-workers, higher management - they are all great. I was on income based repayment plan with previous companies. If you are currently in school or in your grace period, and you are trying to set up your account for the first time, you are considered a new borrower with Edfinancial. The borrower will provide us with your email address, and then they will create a username and password for you. We will remain in contact with our customers throughout this process to provide important updates to your account. *NEW* Your Online Account Manage My Account (MMA) Note: Servicing Platform Transfer If you have NOT received notification yet that your account has been transferred to our new servicing platform, please select the "Manage My Account (MMA)" tab above for relevant information. State of Massachusetts - Ombudsmans Student Loan Assistance Unit
Student loan interest will resume starting on Sept. 1, 2023, and payments will be due starting in October. Our award-winning editors and reporters create honest and accurate content to help you make the right financial decisions. By signing up for "eStatements," you will have the ability to retrieve, print, and save an electronic copy of a billing statement, tax document, or other correspondence for up to 12 months. It is among a handful of student loan servicing companies that the Department of Education is currently contracting with. At Bankrate we strive to help you make smarter financial decisions. Headquartered in Knoxville, Tennessee, Edfinancial Services is your student loan servicer. Portland, OR 97208-4830, If a complaint doesnt help, you can contact the. Edfinancial Services is a Servicer to Federal Student Aid. Such monitoring may result in the acquisition, recording, and analysis of all data being communicated, transmitted, processed, or stored in this system by a user. All Rights Reserved. While we strive to provide a wide range offers, Bankrate does not include information about every financial or credit product or service. Find out how Federal Student Aid partners with loan servicers to be here when you need help. You can, however, make payments on your loans at any time to apply towards any outstanding interest and to reduce your principal balance. editorial policy, so you can trust that our content is honest and accurate. Our partners compensate us. All Rights Reserved. Loan Forgiveness & Discharge. If you want to change to another loan servicer, your options include consolidating your federal student loans with a Direct Consolidation Loan or refinancing with a private lender. Free and open company data on Alabama (US) company Edfinancial Services, LLC (company number 000-951-975) The Open Database Of The Corporate World. If your account is in repayment, you are always responsible for making timely payments, whether or not you receive your statement in the mail. If you want to make additional payments, you can instruct Edfinancial (online, by phone or by mail) to apply extra payments to your current balance. Not having to pay your student loan bill one month might be helpful if you have some additional or unexpected expenses that month. This system and equipment are subject to monitoring to ensure proper performance of applicable security features or procedures. Bankrate.com is an independent, advertising-supported publisher and comparison service. Youll be notified when a loan servicing transfer happens, and youll manage payments with the new servicer. More information can be found on this page. The content created by our editorial staff is objective, factual, and not influenced by our advertisers. Eliza got started at her college newspaper at the University of Virginia and interned for Bloomberg, where she spent a summer writing a feature story about plastic straws. Representatives are available Monday8am - 9pm, Tuesday - Wednesday 8am - 8pm, Thursday - Friday 8am - 6pm Eastern Time. We will remain in contact with our customers throughout this process to provide important updates to your account. Federal student loan servicers: Who are they and what do they do? Edfinancial is not a student loan lender but rather a student loan servicer. Find out how Federal Student Aid partners with loan servicers to be here when you need help. Your credit reports include details on your current accounts (assuming the creditor or loan servicer shares information with the credit bureaus). Sign up for income-driven repayment. Its most important to know. If you make your student loan payments through your bank or another online bill pay service, please ensure your service is updated with the correct account number and payment address. We will notify borrowers well before payments start. Edfinancial Services Monday 8 a.m. - 9 p.m. Edfinancial Services was designated by the Department of Education as your loan servicer to help you successfully manage repayment of your federal student loan (s). Representatives are available Monday8am - 9pm, Tuesday - Wednesday 8am - 8pm, Thursday - Friday 8am - 6pm Eastern Time. Edfinancial Services was designated by the Department of Education as your loan servicer to help you successfully manage repayment of your federal student loan (s). Your payment will be made effective for the date it was received. Under this loan program, parents may borrow up to the cost of education at a particular institution minus any financial aid a student receives. If you have a complaint to share with Edfinancial Services, your best bet is to call customer service and ask for assistance. ET. You can mail your payment to the address located on your statement. Click into the loan that you want to learn more about. This change will allow us to provide you with an even better customer experience. So, whether youre reading an article or a review, you can trust that youre getting credible and dependable information. Student loan borrowers can get lower payments from the new SAVE Plan. You will need your social security number and will be asked to create your password. Please visit that page for more information. To register for Auto Pay, log into your online account. Find out how Federal Student Aid partners with loan servicers to be here when you need help. 30 Photos + Add a Review Edfinancial Services Jobs Hiring? Bankrate follows a strict editorial policy, so you can trust that were putting your interests first. Most borrowers find out about their new loan servicer when they receive an introductory letter or electronic correspondence. Plus, you could even save 0.25% on your interest rate! Repayment begins within 60 days of the final loan disbursement, unless you choose to postpone repayment while the student is in school at least half-time. We will remain in contact with our customers throughout this process to provide important updates to your account. The Department of Education is planning to shift the student loan servicing landscape by signing new servicing contracts with five companies to eventually take over all loan servicing. Montgomery, AL. A detailed letter has been mailed to you so that we can introduce ourselves. If you want to make additional payments, you can instruct Edfinancial (online, by phone or by mail) to apply extra payments to your current balance. A benefit of being paid ahead is that it can give you a financial cushion. As soon as information is available, it will be posted to StudentAid.gov/debtrelief. If you're not sure if your Edfinancial loans have been moved to the new platform, call them at 1-855-337-6884. Direct Loans - account numbers beginning with "F": 1-855-337-6884 (general inquiries and phone payments). Please see the Pay by Mail section on this page or visit our Contact Us page for our payment address. We have received recent reports of fraudulent job postings. But this compensation does not influence the information we publish, or the reviews that you see on this site. Pay Your Bills Securely with doxo State-of-the-art security Customer Service Representative - Edamerica Virtual Hiring Event. ET; Tuesday and Wednesday 8 a.m. - 8 p.m. Under "Documents", you will find several options such as "Inbox" and "Forms". You may be eligible for an income driven repayment plan and potentially reduce your monthly payment amount to as low as $0. ET. Compare cards in one place to find the one for you. Compare trusted real estate agents all in one place. You may have different repayment plans and deferment or forbearance options available to help you manage your student loan debt. However, this does not influence our evaluations. Were transparent about how we are able to bring quality content, competitive rates, and useful tools to you by explaining how we make money. You have the option to set up auto pay for specific loans, or all loans. This may influence which products we review and write about (and where those products appear on the site), but it in no way affects our recommendations or advice, which are grounded in thousands of hours of research. Pre-qualified offers are not binding. Box 1854 Under the CARES Act, all federally held student loans (including Parent PLUS loans) received a temporary 0% interest rate starting on March 13, 2020. If the amount you paid in excess of the amount due is enough to satisfy the next month's payment, your next month's payment due will be zero. We will remain in contact with our customers throughout this process to provide important updates to your account. The company also offers forms you can use to apply for various types of assistance, whether you want to switch up your repayment plan or apply for deferment or forbearance. Back . Knoxville, TN 37930-6014, To send all payments, if you received notification that your account was transferred to Edfinancial's new servicing platform: Knoxville, TN 37930-6008, To submit documents relate to your FFELP and private loans: In rare occasions, two or more loans may have different due dates. This can be useful in situations where there may be a third party who would like to assist with paying (such as a child wanting to assist in paying a Parent PLUS loan). For FFELP and private loans - account numbers beginning with . If so, you will be able to create your new online account at Edfinancial.com/MyAccount. $35,568 a year. You can also reach out to a student loans nonprofit such as The Institute of Student Loan Advisors, which provides free dispute resolution. This means that your payment may be posted late. Please check your billing statement, log into your online account, or contact us to get the correct payment mailing address for your loans. As soon as information is available, it will be posted to StudentAid.gov/debtrelief.